Operations
What the prototype has processed, how well the reader is doing, and what is waiting on a person.
- Submissions this week
- 21438 so far today
- Answers pre-filled
- 58%The rest were typed in by hand
- Average time to submit
- 22 min74 min faster than the paper baseline
- Waiting on a person
- 63 older than 7 days
What automation does here
Every number on this page describes reading, pre-filling, and triage. No automated step decides eligibility, grants or denies a claim, or computes a payment. Each submission trace names the person who made the decision.
Extraction accuracy
92%
Answers confirmed without an edit, across all forms. Target is 95%.
21P-534EZ91%Below target
21P-527EZ88%Below target
21-268096%At target
Adjudicator queue
6
Submissions triaged to a human reviewer.
- 21P-534EZ - Missing evidence
- 21-686c - Conflicting dependent record
- 21-2680 - Third-party section outstanding
Open incidents
3
Things that are broken or being watched.
- HighOpenDependent writes rejected on a date-of-birth conflict
- MediumMonitoringReader timeouts on scans over 40 pages
- MediumOpenThird-party links expiring before providers respond
Where to look next
- Submission trace - follow one submission from the first keystroke to the downstream write, including what the reader proposed and what a person changed.
- Extraction quality - 2 of 3 forms are below the 95% target, with the worst fields called out.
- Intake and automation - change a rule or a mapping once a field proves unreliable.